> To determine your shipping charge, simply add items that interest you to the shopping cart, then enter your delivery postal code. You are under no obligation to purchase items added to your cart. Delivery fees are most affordable in most order originates from the same warehouse.

> Merchandise orders are shipped via CANPAR parcel delivery services freight from warehousing points around the country. Most items are kept in stock and shipped within 4 business days of your order. Out of stock items and custom packaged orders may require an additional 2-3 weeks to ship. If an item you ordered is out of stock, you will be notified of the backorder time before processing your order. Most areas of Canada are serviced within 3 weeks of the ship date. International transit times should be discussed with a customer service representative. Web site prices do not include shipping charges, however these charges are calculated automatically by the shopping cart. One-of-a-kind items are subject to prior sale. We will inform you of your options via E-mail if any item you have requested is no longer available and may sugguested for substitute, or is on manufacturing, or is on a backorder waiting list.

> The cancellation or return of merchandise orders may be subject to a 20% restocking fee. The cancellation or return of custom-package or "Special Order" items may be subject to a 30% restocking fee.

> We use extreme care when packaging our merchandise. In the unlikely event that a package arrives damaged (e.g., dented, crushed, broken, etc.), please note this on the driver's delivery slip at the time of arrival. Refuse delivery of any merchandise that is visibly damaged. If damage is discovered after the driver has left, please save all packaging materials and contact us immediately (all claims must be made within two weeks of receipt of goods). In the case of noted damage, Sunligjt Trading Company Limited will file all necessary claims with the shipping companies and send replacements to you. In the case of concealed damage, the customer may be asked to provide photos to document the damage, and the options made available to the customer will be based upon the extent of the damage.